Module 1 – Sales Mindset: How to Reframe Your Self-Talk and Limiting Beliefs
Session Highlights: This masterclass focused on sales mindset, particularly how to reframe self-talk and limiting beliefs for cold calling success with our guest speaker Chris Hatfield, a mindset and wellbeing coach with 17 years of sales leadership experience. The session covered practical techniques for managing negative thoughts, overcoming call reluctance, and building confidence through reframing exercises.
Timestamps:
- [06:03] Mark Whitby introduces the Cold Calling Confidence masterclass with 167+ participants
- [07:55] Introduction of guest speaker Chris Hatfield, mindset coach and author of “Sales Psyche”
- [09:09] Chris outlines the session agenda: mindfulness, self-talk, limiting beliefs, and reframing techniques
- [10:59] Explanation of rational brain vs. primal brain function and “amygdala hijack”
- [15:05] Discussion about self-talk operating at 800-1200 words per minute with 80% being negative
- [19:32] Interactive exercise where participants identify their current self-talk patterns
- [24:25] Chris shares elephant analogy to explain how limiting beliefs form and constrain us
- [29:04] Breakdown of common thought biases: mind reading, overgeneralization, egocentric thinking
- [34:09] Introduction to “affect labeling” – naming thoughts to regain rational control
- [38:28] Techniques for reframing negative self-talk including examples from professional athletes
- [45:52] The “90-second reset” technique and demonstration of the five senses exercise
- [52:30] Analysis of Andy Murray’s positive self-talk notes during professional matches
- [57:48] Exercise on reframing limiting beliefs as constructive questions with action steps
- [59:59] Mark announces the 30-day Cold Calling Challenge with leaderboard tracking
- [1:02:35] Q&A on identifying limiting beliefs and managing pre-call negative thinking
- [1:13:02] Question from Buck about managing negative thoughts while preparing for calls
- [1:13:55] Megan asks about overcoming call reluctance despite having successful calls
- [1:17:36] Stacy asks about combating the belief that she sounds young and isn’t taken seriously
Key Action Items from the Session:
- Track and reframe your self-talk – Notice negative self-talk patterns throughout the day and practice reframing them as questions rather than statements
- Create a personalized self-talk sheet – Similar to Andy Murray’s example, develop your own list of positive reminders for before and during calls
- Record successful calls and listen to them later to reinforce positive patterns
- Participate in the 30-day Cold Calling Challenge:
- Track call attempts, conversations with decision-makers, and meetings booked
- Report results on the leaderboard at recruitmentcoach.com/leaderboard
Responses